When presale tickets go on sale, just follow the link we send you to buy yours!Ĭalls to 03 numbers typically form part of your inclusive calling plan.
Make sure you sign up to our newsletter and we'll email you when you can get your hands on presales. Most presales take place on the week of the general sale, but a day or two before. This means you'll be able to access tickets before they go on general sale. The Ticket Factory are leading the way in making this type of service accessible for their customers.For certain shows, we might offer presale tickets. “This kind of digital solution offers disabled people the opportunity to enjoy a service which identifies and meets their individual needs, making their booking experience much simpler. Martin Austin, Managing Director and Founder at Nimbus Disability said: “We’re really pleased to be collaborating with The Ticket Factory in delivering a streamline service for deaf and disabled customers. “Our customers are vital to us, and as a duty of care, it’s so important to all of us that our customers have the discretion and the peace of mind that their requirements will be catered for at Arena Birmingham and Resorts World Arena.” More importantly, it offers disabled customers the same choice and convenience as our customers that don’t have access requirements.
#THE TICKEY FACTORY REGISTRATION#
By launching the UK’s first free registration service to our customers and expanding on the great service we already offer Access Card holders, it gives an easier and more convenient way to book tickets faster. Gareth Coleman, Operations Director at The Ticket Factory, said: “We’re always looking to push the technology boundaries to improve our customers’ ticket buying experience. The scheme is currently available across Arena Birmingham and Resorts World Arena with plans to expand to other NEC Group venues in the future.Ĭustomers who still wish to phone can call the Contact Centre, quoting their unique membership code. The new service will enable customers to make their bookings more quickly and efficiently as their details are already stored on their account.įurthermore, customers have complete privacy over their details as Nimbus Disability, an organisation run by disabled people, handles all information securely and safely without The Ticket Factory having cause to see the reasons behind why customers need accessible seating options.
#THE TICKEY FACTORY UPGRADE#
If they choose to, they can then upgrade their application to the Access Card – a national registration system accepted at venues throughout the UK.
On completion, Nimbus Disability provides a unique registration number which customers input on their account to link their access needs. To take advantage of the FREE service, customers simply register their access requirements with Nimbus Disability. NEC Group brands The Ticket Factory, Arena Birmingham and Resorts World Arena (formerly Genting Arena), have joined together with Nimbus Disability to roll out the online initiative that will benefit customers with access requirements. The new online service now enables customers to link their access requirements to their Ticket Factory account, so they can choose the best tickets to meet their requirements and then book their own tickets online. The Ticket Factory is the first ticketing company in the UK to launch a brand new FREE registration service for deaf and disabled customers.
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